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Ne dorim sa va\u00a0<\/span>bucurati de produsele<\/span>\u00a0achizitionate de la\u00a0ALAZET<\/strong>\u00a0si sa nu aveti niciun fel de problema cu achizitia. Cu toate acestea, uneori pot aparea anumite probleme sau va<\/span>\u00a0puteti ra<\/span>zgandi. Va<\/span><\/span><\/span>\u00a0informam<\/span>\u00a0ca<\/span><\/span><\/span>\u00a0i<\/span><\/span>n conformitate cu OUG 34\/2014,\u00a0<\/span>beneficiati<\/span>\u00a0de un termen de\u00a0<\/span>solicitare\u00a0<\/span>retur de 14 zile calendaristice valabil de la data\u00a0<\/span>cand<\/span>\u00a0ati<\/span>\u00a0intrat i<\/span><\/span><\/span>n posesia produsului comandat on-line.<\/span><\/p>\n \u00a0<\/p>\n Returnarea<\/span>\u00a0produsel<\/span>or se poate face fara invocarea niciunui motiv si fara a suporta alte costuri decat cele de returnare a produsului, cu exceptia cazului in care produsul returnat este deteriorat, are accesorii lipsa, etc (aceste situatii sunt descrise mai jos in cadrul politicii de retur) sau in cazul in care la achizitionarea produsului ati solicitat o modalitate de livrare non-standard (livrare express, livrare in weekend, livrare in aceeasi zi, etc).<\/span><\/p>\n \u00a0<\/p>\n Optiunea de returnare a produselor comandate online este valabila doar pentru consumatori (persoane fizice), ea neaplicandu-se in cazul persoanelor juridice, PFA-urilor, ONG-urilor, etc.<\/span><\/p>\n \u00a0<\/p>\n Potrivit OUG 34\/2014, perioada de retragere (de returnare a unui Produs) expira in termen de 14 zile calendaristice de la:<\/p>\n ziua in care Clientul intra in posesia fizica a comenzii \u2013 in cazul in care toate Produsele care<\/span>\u00a0au facut obiectul comenzii au fost livrate \u00een acelasi transport;<\/p>\n<\/li>\n ziua in care Clientul intra in posesia fizica a ultimului Produs \u2013 in cazul in care Clientul comanda printr-o singura comanda Produse multiple care vor fi livrate separat;<\/p>\n<\/li>\n ziua in care Clientul intra in posesia fizica a ultimului Produs sau a ultimei piese \u2013 in cazul livrarii unui Produs care consta din mai multe loturi sau piese.<\/span><\/p>\n<\/li>\n<\/ul>\n \u00a0<\/p>\n In cazul in care Clientul decide sa se retraga din Contract, acesta:<\/p>\n poate<\/span>\u00a0completa online formularul de retur din\u00a0sectiunea\u00a0<\/span>\u201eRetururile mele<\/em>\u201d din rubrica \u201dContul meu<\/em>\u201d de pe\u00a0site-ul\u00a0<\/span>www.alazet.ro<\/span><\/span><\/a>;<\/p>\n<\/li>\nPerioada de returnare a unui produs<\/span><\/h2>\n
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Solicitarea returului<\/span><\/h2>\n
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